Open the Windows PAINT application and Paste the screen shot. To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Post a screen shot of the device manager - network adapters Network adaptors, click on the + > post back the devices listed there
Start > control panel> System and Security> Device Manager Windows key and pause Key should open to allow device manager to be seen on laptops may need to use windows key + FN key + Pause Key Plug it into the working computer with internet access and copy the file and paste here. Save the file to a USB flash drive or other removable media.
If you cannot access the internet with this PC, then you will need to copy the program across to the faulty PC Now go back to the forum - reply and then right click in the reply box and paste Now all you need to do is copy and paste those results to a reply hereįrom the notepad menu - choose Edit - Select allįrom the notepad menu - choose Edit - Copy It will export the results to notepad and then automatically open notepad. Ipconfig /all > network.txt & network.txt Note that there is a space before the /ALL, but there is NOT a space after the / in the following command. In the command prompt window that opens, type the following command: Hold the Windows key and press R, then type CMD then press Enter to open a command prompt box (A new dialogue box - black with white font, will appear on screen ): as buttons but when I click on view log it is just blank. We would like to see the results from ipconfig /all post back the results in a reply here Uninstalling the AVG program I go to my programs and files under settings and clicked on the Uninstall AVG Antivirus program and it comes up saying Setup is already running. If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post results here
Would you check the device manager and also provide an ipconfig /all when you have the problem